Thursday, September 6, 2007

Apple Screws iPhone Customers and Attempts to Buy Them Off

Via MercuryNews.com -

Apple will give early iPhone customers a $100 store credit to help make up for the fact that the company slashed the price of the gadget by $200 less than three months after it launched.

The company announced the move in an open letter by CEO Steve Jobs posted on its Web site today. The move came after Jobs received "hundreds" of emails from upset iPhone owners.

"We want to do the right thing for our valued iPhone customers," Jobs said in the letter. "We apologize for disappointing some of you, and we are doing our best to live up to your high expectations of Apple."

Customers - including those who bought an iPhone from Apple partner AT&T - will be able to use the credit in Apple's online and retail stores, Jobs said. Apple is still working out the details on how the credit will work, he said, adding that the company will post information about it on its site next week.

At a press event in San Francisco Wednesday, Jobs announced a revamp of Apple's iPod lineup. But the iPhone price cut was the big surprise.

Apple began selling the iPhone in late June at a price of about $500 for the 4-gigabyte model and $600 for 8-gigabyte version. Jobs announced Wednesday that Apple was dropping the price of the 8-gigabyte model to $400 and canceling the 4-gigabyte one.

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Suckers....

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